CHOOSE YOUR STARTING POINT

Everything you need to run a thoughtful support desk.

Start with one teammate and the essentials. Add seats and AI credits independently as your support operation grows.

Included

1 teammate

Start at $0

Team seats

$20

Per additional seat / month

AI credits

$20

Per 20 credits / month

Free

A complete starting point for an individual support operator.

$0/month
Start free

Workspace includes

  • 1 team member included
  • Shared inbox
  • Website messenger
  • Contacts and conversation history
  • Customer context
  • Core workspace features
  • No AI Agent access

Paid workspace

MOST FLEXIBLE

Add exactly what your team needs, when it needs it.

Flexibleas you grow
Get Started

Workspace includes

  • Every Free feature
  • $20 per additional team member / month
  • $20 for 20 AI credits / month
  • Buy additional AI credits as needed
  • White-label messenger unlocked
  • Knowledge base
  • Teams, roles, and permissions
  • Realtime workspace activity

AT A GLANCE

A workspace that grows in small, clear steps.

Your base workspace stays simple. Add people, AI assistance, or white-labeling only when your team needs it.

1

included teammate

$20

per added seat / month

$20

per 20 AI credits

Paid add-on

unlocks white-labeling

BUILD YOUR WORKSPACE

Add capacity without changing plans.

Keep the two things that change most, people and AI usage, easy to understand and easy to add.

TEAM CAPACITY

Add teammates as you grow

$20/ additional seat / month

The first teammate is included. Add more seats whenever your support queue needs another pair of hands.

AI ASSISTANCE

Give your AI Agent room to help

$20 / 20 AI credits / month

Credits are used while the AI Agent handles customer conversations. Add more credits as your usage changes.

ILLUSTRATIVE EXAMPLES

See how the math adds up.

Seats and AI credits are separate add-ons, so your monthly total follows your actual setup.

Solo operator

1 included teammate

$0/month

A focused start for one person.

Small team

2 additional seats

$40/month

Two seats at $20 each.

AI-assisted

20 AI credits

$20/month

Add AI Agent capacity when ready.

Team + AI

2 seats + 20 AI credits

$60/month

Separate add-ons, one clear total.

Examples are illustrative. Additional AI credits can be purchased as needed.

A CLEAR COMPARISON

Compare the essentials at a glance.

The Free workspace gives you a real place to manage customer conversations. Paid add-ons unlock room for more people and AI assistance.

SynapDesk pricing comparison
CapabilityFreePaid workspace
Included teammate1 member1 member
Shared inboxIncludedIncluded
Website messengerIncludedIncluded
Contacts and conversation historyIncludedIncluded
Customer contextIncludedIncluded
Realtime workspace activityIncludedIncluded
Knowledge baseAdd-onIncluded
AI AgentAdd-onAvailable with AI credits
Additional teammatesAdd-on$20 / seat / month
AI credit add-onAdd-on$20 / 20 credits
White-label messengerAvailable with AI Agent creditsUnlocked with add-on

READY WHEN YOU ARE

Give every customer conversation a better next step.

Start with one teammate, then shape SynapDesk around the way your support team works.