Free
A complete starting point for an individual support operator.
Workspace includes
- 1 team member included
- Shared inbox
- Website messenger
- Contacts and conversation history
- Customer context
- Core workspace features
- No AI Agent access
CHOOSE YOUR STARTING POINT
Start with one teammate and the essentials. Add seats and AI credits independently as your support operation grows.
Included
1 teammate
Start at $0
Team seats
$20
Per additional seat / month
AI credits
$20
Per 20 credits / month
A complete starting point for an individual support operator.
Workspace includes
Add exactly what your team needs, when it needs it.
Workspace includes
AT A GLANCE
Your base workspace stays simple. Add people, AI assistance, or white-labeling only when your team needs it.
1
included teammate
$20
per added seat / month
$20
per 20 AI credits
Paid add-on
unlocks white-labeling
BUILD YOUR WORKSPACE
Keep the two things that change most, people and AI usage, easy to understand and easy to add.
TEAM CAPACITY
$20/ additional seat / month
The first teammate is included. Add more seats whenever your support queue needs another pair of hands.
AI ASSISTANCE
$20 / 20 AI credits / month
Credits are used while the AI Agent handles customer conversations. Add more credits as your usage changes.
ILLUSTRATIVE EXAMPLES
Seats and AI credits are separate add-ons, so your monthly total follows your actual setup.
1 included teammate
$0/month
A focused start for one person.
2 additional seats
$40/month
Two seats at $20 each.
20 AI credits
$20/month
Add AI Agent capacity when ready.
2 seats + 20 AI credits
$60/month
Separate add-ons, one clear total.
Examples are illustrative. Additional AI credits can be purchased as needed.
A CLEAR COMPARISON
The Free workspace gives you a real place to manage customer conversations. Paid add-ons unlock room for more people and AI assistance.
| Capability | Free | Paid workspace |
|---|---|---|
| Included teammate | 1 member | 1 member |
| Shared inbox | Included | Included |
| Website messenger | Included | Included |
| Contacts and conversation history | Included | Included |
| Customer context | Included | Included |
| Realtime workspace activity | Included | Included |
| Knowledge base | Add-on | Included |
| AI Agent | Add-on | Available with AI credits |
| Additional teammates | Add-on | $20 / seat / month |
| AI credit add-on | Add-on | $20 / 20 credits |
| White-label messenger | Available with AI Agent credits | Unlocked with add-on |
READY WHEN YOU ARE
Start with one teammate, then shape SynapDesk around the way your support team works.